Juliana Mejia-Franco is a Senior Process & Applications Engineer at inCTRL Solutions, connecting water treatment expertise with digital solutions to support process optimization and operational insights. She has eight years of industry experience spanning wastewater treatment operations, client success, product development, and real-time monitoring technologies. She also taught for five years in a Water and Wastewater Technician Program, bringing an operator-focused perspective to her work. Juliana is an Environmental Engineer and holds a Master of Science in Water Treatment from the University of Ottawa.