The City of New Smyrna Beach, FL operates a ground water softening plant. The New Smyrna Beach Water Treatment Plant (WTP) currently uses conventional lime softening followed by filtration. The sludge produced at the plant is sent to a pit for temporary storage followed by off-site hauling for disposal. There is concern that landfilling the WTP’s lime sludge will not be a long term option therefore the City of New Smyrna Beach is looking into alternative treatment options that will eliminate the need for lime sludge disposal. Veolia’s ACTINA™ pellet softening process was pilot tested at the New Smyrna Beach WTP in the fall of 2020. A brief history of the New Smyrna Beach Facility will be discussed, along with the results from the pilot testing and the subsequent full-scale evaluation.